MINNEAPOLIS, August 20, 2007 – Honeywell (NYSE: HON) announced today that
David Weekley Homes, the nation’s third largest privately held homebuilder, named Honeywell a 2007 “Partners of Choice Award” winner for the third consecutive year. David Weekley Homes is headquartered in Houston and operates in 18 cities across the United States, with 2006 revenues exceeding $1.5 billion.
This prestigious annual award program recognizes trading partners like Honeywell that excel on David Weekley Homes’ National Trading Partners Survey, a quarterly review of approximately 150 suppliers rated every quarter.
“Honeywell’s performance is truly outstanding when you think about the fact that the company has been subjected to over 1000 raters every year -- for three straight years -- and has achieved the highest possible rating from all those David Weekley team members,” said Bill Justus, vice president of supply chain services for David Weekley Homes. “This means that Honeywell has earned an “AA” rating from 3,000 raters in 36 months.”
Justus rolled out the revolutionary supplier rating system three years ago in order to align all its trading partners within the supply chain. The rating system provides candid, real-time feedback from David Weekley Homes’ builders, design center, warranty service, administrative personnel, and executive team. Suppliers like Honeywell know exactly how they are doing in each market and at every level inside the Weekley organization. The Partners of Choice Awards are presented to
companies who maintain either an “A” rating in Quality or Service, or an “A, A” rating for both Quality and Service for the previous twelve months.
Justus added that David Weekley’s overall survey results have improved 18% this year.
“I don’t know how you quantify that percentage in actual dollars – but we know that this survey has a dramatic effect on our satisfaction rate,” Justus said. “I used to field many calls from our team members about our trading partners’ performance, and now I get very few calls.”
“This annual survey is truly revolutionary in the industry because it recognizes that David Weekley Homes understands that channel partners have a critical role in delivering quality and value,” said John Tyhacz, vice president of Honeywell N.A. Homes. “The survey serves as great ‘360 degree’ feedback on how well Honeywell is performing within the entire David Weekley supply chain, which helps us become an even fiercer competitor in the new construction marketplace.”
Tyhacz continued that Honeywell has institutionalized and improved its processes based on the survey feedback – enabling the company to take corrective action immediately on any identified issue. “For instance, if one of our authorized contractors is not arriving at the job site on time, we know about it and can take action immediately,” Tyhacz explained. “We are educating each other with this survey, which can present an opportunity to uncover – and then solve – legitimate problems. It helps us improve the whole relationship and increase overall customer satisfaction.”
“When you open up lines of communication with your partners, great things happen,” agreed Justus. “Our trading partners are passionate about this survey and continue to use it as a tool to provide the optimum balance of price, value and quality to David Weekley Homes.”
For more information about Honeywell products and services, visit the company's web site at www.customer.honeywell.com. For more information about David Weekley Homes, visit the company's web site at www.davidweekleyhomes.com.
Honeywell International is a $36 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London and Chicago Stock Exchanges. For additional information, please visit www.honeywell.com.